O’Connor’s SuperValu Westport is celebrating after it was announced winner of ‘Store of the Year’ within its category at the recent ‘SuperValu Store of the Year 2014’ awards ceremony held at the group’s conference in Killarney.
The award was presented to owners, Noel and Marian Kavanagh and Store Manager Liam Campion by Martin Kelleher, Managing Director, SuperValu, Michael Morgan, Sales Director, SuperValu and John Acton, O2 – competition sponsors.
Winning this award is a real endorsement of the exceptional service this store offers, as SuperValu stores throughout the Republic of Ireland were assessed and adjudicated by independent competition judge, Joe Comerford. The audits undertaken focused on customer care, store presentation, fresh food quality, product range, operational standards, store hygiene and local community involvement; with this champion SuperValu store surpassing all other SuperValu stores within its category.
On receipt of the award, Noel Kavanagh paid tribute to Liam Campion and his exceptional team and acknowledged that their enthusiasm and constant dedication is what really differentiates the Mayo store. “We are delighted that we have been recognised for our efforts, not only by our customers but by our colleagues throughout the SuperValu network. Our committed team; all strive towards one goal, which is providing the absolute best value, service and range for our customers.
Noel went on to say “At O’Connor’s SuperValu, we feel our fresh food offering is one of the primary attributes to the success of our business. In a competitive market, we need to be able to provide quality fresh produce at good value prices. In 2013, we revamped our store to improve layout and to enhance our customers shopping experience. Our large and innovative range of fresh food, local suppliers, in- store tastings and the availability of our fresh food advisors to offer advice on seasonal products, cooking methods and menus has enabled O’Connor’s SuperValu to stand out from the crowd. Our team work hard to ensure we achieve retail excellence, service excellence and top class customer satisfaction.
Congratulating the award winning store, Martin Kelleher, Managing Director, SuperValu said, “SuperValu stores work hard to succeed in a very competitive market and it is the passion of the independent entrepreneurial retailers and their enthusiastic teams that is pinnacle to their success. SuperValu Westport stood out, as it’s an exceptional store demonstrating our true brand credentials. This award is testament that this store goes above and beyond, to ensure a wide range of quality fresh food across all departments, real value for money, exceptional customer service and local community involvement.”
Speaking at the awards ceremony, John Acton from O2, said; “Congratulations to everyone at O’Connor’s SuperValu Westport on winning the Best SuperValu Store within its Category. O2 is proud to continue our sponsorship of these prestigious awards which showcase excellence in the retail industry. SuperValu is an Irish success story and O2 is delighted to be associated with such a strong innovative Irish brand.”
O’Connor’s SuperValu Westport is part of The Kavanagh Group which consists of sixteen supermarkets – nine SuperValu stores in the Republic of Ireland, two SuperValu stores in Northern Ireland and five Budgens stores in the U.K. The Kavanagh Group employs in excess of 1,100 people.
SuperValu is Ireland’s leading independent grocery retailer and can boast record retail sales of €2.1 billion in 2013, a 1% increase on the previous year’s figures. SuperValu’s performance is attributed to the grocery retailer’s unique combination of outstanding fresh food, Irish sourcing, value and market leading customer service as demonstrated by its growth in market share. SuperValu continues to source locally with almost €2 billion worth of goods sourced from Irish suppliers, which helps to sustain 30,000 jobs in the economy. It is an internationally recognised fact for every euro spent with an independently owned store like SuperValu, three times more money stays in the local community.
The Mayo News